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AUTHORIZED DEALER

The Bridal Box is an authorized dealer of all the designers posted on this website. We do not sell replica's or copies, all dresses are originals from the designers indicated. If you would like to verify this as accurate information, you may view the designers websites and see "The Bridal Box" listed as an authorized dealer. For any Maggie Sottero wedding gown orders, you will receive a certificate of authenticity with the purchase of your gown.

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SHIPPING

If you wish to avoid shipping charges, you may select “Pick up at The Bridal Box” during checkout. Once your order has arrived in completion we will phone or email you to let you know it is ready for pick-up with a tracking number. We ship via UPS or US Mail. Shipping charges are calculated by the weight of your package and by your zip code. Please note that the estimated arrival of an item does not include the time needed to allow for shipping. We are not responsible for any delays once your package is in the hands of the Postal Service or UPS.

Our website can quote you the correct International postage after selecting International Shipping once you check out of your shopping cart. We are unable to accept International orders only under the Maggie Sottero policy. You must have an address in the United States for all Maggie Sottero online purchases. For any other questions, feel free to email us and we would be happy to assist you.

If you refuse your package or fail to pick it up from the Postal Service or UPS, you are responsible for the shipping to re-send it to you and agree that this amount will be charged to your credit card used to place the initial order.

Damage claims can only be filed with the carrier if you have the original packaging.

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RETURNS/REFUNDS

No returns or exchanges once an order is placed. All sales are final. We do not accept returns for any reason and do not issue refunds for any reason. If you receive damaged or defective merchandise, you must report to us within 3 days and it will be replaced for the exact same item. Shipping charges are never refundable.

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ORDER PROCESSING

Due to the time sensitivity of which orders are processed, we do not accept order cancellations or changes. Please verify all orders are correct before submitting. Bridal Season is between January - May. It may take 2 to 3 days to process your order during this time.

We are aware of your "need by" date as you indicated when you placed your order. If any or all of your order cannot be fulfilled by that date, you will be contacted via phone or email.

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CREDIT CARD SAFE

SecurityMetrics Credit Card Safe

This website has passed the Site Certification process. Security Metrics has determined that THE BRIDAL BOX is COMPLIANT with the PCI scan validation requirements.

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PRIVACY

We respect your privacy and do not give, sell or trade your information to anyone. This personal information will only be used when we need to contact you about the orders you place with The Bridal Box.

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Read all of our Wedding Gowns Reviews at Weddings, Wedding Cakes,  Wedding Planning, Wedding Checklists, Free Wedding Websites, Wedding Dresses, Wedding Ideas & more


TESTIMONIALS

"I had such a wonderful experience here! This was the 4th bridal shop I've visited in town, and it was hands down my favorite. It's small and intimate with good lighting. The customer service was great. Sammie helped me and she was amazing. She pulled so many dresses that were just my style. She really listened me and helped me find *the one*. She took her time and worked very hard to get everything on me and looking good. I really feel like I got a good idea of what every dress I tried on would look like in my size (I'm around a size 10, samples seemed to range from 8-12 there, at least on the dresses I liked). I never felt rushed. I cried when I tried on the one. She was great about letting me wear it around for a while. Then I tried on more, then I tried *the one* back on. She was so patient. I recommend making an appointment and going when it is not busy. It was so nice to practically have the place to ourselves. Leave the giant entourage at home, it's a small shop."

Mama- PWG review. Wedding Date: 5/21/2016

"I cannot say enough good things about the bridal box! After having a crisis with the first dress that I ordered at another shop, I was forced to look for another dress one month before my wedding. I was extremely upset and stressed out and Christine was amazing and listened to the situation I was in and did everything she could to help me. I ended up with a gorgeous wedding dress that I was able to take home the very next day. She was amazing to my sisters and I and now my sisters will be going here for their dresses as well. The bridal box completely saved the day. The shop is very cute with beautiful dresses to choose from. I highly recommend this shop to all brides. :)"

Haley- PWG review. Wedding Date: 8/4/16

"Great, personal shopping experience Description: After a frustrating day shopping for the perfect dresses for our bridal party, we came upon The Bridal Box by accident. The staff was friendly and more helpful than any other place we visited. Our entire party found the perfect dress in this little shop after trying on countless dresses throughout the day in the larger corporate places. Even though we showed up with no appointment, the staff greeted us with smiles. I will recommend the Bridal Box to anyone looking for a personal wedding shopping experience."

Debra- PWG review. Wedding Date: 4-5-17

"This place had a really good collection of dresses for bridesmaids. At first I was a little hesitant as I walked up to what looked like someones house. I was pleasantly surprised with the collection they did have and the little chic boutique. Customer service was great. Since we were the only customers in at that time, we had all hands on deck. They pulled dresses with my specifications and my gfs took turns trying them on. It took a couple of dresses, but I can finally say I'm happy with the choice I made. I thought I'd never find a dress!

Also, this place has other things at reasonable prices. For example, bridal belts/sash. The one that I wanted at La Soie was going for over $500, but this place carries them for less than $150!!! They are definitely the most affordable boutique I've been to thus far!"

Tracy R. - Sacramento, CA

"Great service! Made me feel special and gave me a lot of attention! I got my very beautiful Maggie Sotero dress here and my veil. They are seriously so nice and welcoming! Love!!!"

Chrystal- PWG review. Wedding Date: 3/5/16

"My daughter and I just walked in to The Bridal Box without an appointment on a Saturday afternoon. We were immediately greeted with a smile and welcome. When we told Christine we had no appointment and the wedding was in less than 2 months she didn't even bat an eye. They immediately accommodated us. She asked what our budget was and showed us our choices. An hour and a half later we left with our dress in our price range! Christine and her mother were fabulous. We felt like we were important and the only customers in the store, which we were not. I highly recommend The Bridal Box over the bigger more pretentious bridal stores."

Nikki H - Roseville, CA

"Christine (the owner) is a lifesaver! I ordered a bridesmaid dress through a different boutique and due to a horrendous mixup, was left without a dress with less than 2 weeks to go to my best friend's wedding. I called every store from LA to the Bay Area, and back to Sacramento in a frantic search for the sample dress to buy off the rack and had no luck. Every store I contacted told me I was "sh*t out of luck" except for Christine at The Bridal Box. She was the only one who even bothered to offer to help me. She was so kind! She literally thought outside of the box (pun intended) to come up with a crazy solution to my problem. She tracked down the manufacturer to order the fabric, have it shipped within 2 days, and found me a local tailor to help make a replica of the dress. It was expensive... $250 for the fabric, $350 for the tailor to make the replica dress, and a few frantic trips back and forth on lunch breaks/or during rush hour traffic... but in the end, the fact my best friend had no idea of the crazy ordeal I went through and no one noticed the difference between my knockoff dress and the original dresses was PRICELESS. Christine, not only went above and beyond to help me, she also let me borrow a sample dress to take to the tailor for them to replicate. WHO DOES THAT??? If I were to get married again, I would definitely go to The Bridal Box because you can order dresses from anywhwere... but it's the customer service and reassurance that is one in a million. Preparing for a wedding is already stressful enough, why not shop at place that makes you a priority no matter how much you spend. This place has a nice selection of bridal gowns, bridesmaid dresses, and bridal accessories and is a hidden gem in the Sacramento/Roseville area."

Venessa N - Los Angeles, CA

"Thanks for all your help and personal attention to my order. Great Site:->"

Sophia - Temple Terrace, FL



"loved how you took care of my daughter..now it's her brothers turn in Texas..I'm sure you will be great again!!!!"

Martha - Simi Valley, CA



"Hi, The dress has arrived - it is gorgeous - thanks you for any easy transaction."

Regards, LESLEY - United Kingdom



"I got them that day! Thank you and they do look great. Exactly what I wanted!! Thank you!"

Karen - Louisville, Kentucky



"I received the dress today! I'm so happy that it made it here so fast! It is sooooo beautiful."

Thanks!! Chantel - Canada



"I received all my merchandise- Just wanted to say Thank you- it's beautiful :)"

Kate Park - Canada



"You are wonderful! Can’t thank you enough!!! I have had such a hard time finding a reasonably priced monogram, thus my reason for such a long delay! This one is perfect…and on sale too!!!!"

Thanks, Debbi - Fallston, MD



"I would like to thank you so much for the help and service you offered me while buying my wedding dress. Without you it would not have been possible to get ‘my wedding dress’ that I had been dreaming of. It is really a great dress and with few alternations I am sure I will look gorgeous on the day. Keep going that extra mile for customers because you made it happen for me when I was desperate. Thank you once again Bridal box, I will highly recommend anyone to you. God bless."

Elsa Nibigira



"The dress has arrived! Its gorgeous and I love it! Thank you so much for making the process go smoothly."

Jo from the UK



"I just wanted you all to know that I received my Crystal Bridal Bouquet and I'm very pleased! I wasn't expecting it to look the way that it did, it looks better than the photo. Thank you even for your kindness and your help with my questions and concerns. I really appreciate it.

I can't wait until everyone sees my Bouquet! Thank you again."

Sincerely, I. Welch

"you ROCK!!! thanks much... i just got my wedding gown today... cruise to St. Thomas is booked.... I''m all set to elope on the beach!!!! thank you again!!!!"

Bernadette



"Hi! I would just like to thank you for getting my wedding shoes to Australia on time. I have appreciated your efficiency in responding to my emails promptly and endeavouring to get my shoes to me ASAP. You sent them on Fri 22nd from CA and I received them to my door in Australian on Thursday around lunch time."

Thanks again, Hollie



"Dear Bridal Box,

I just wanted to thank you for my beautiful dress, which has just arrived! It fits perfectly and is just as I had imagined! The dress is just stunning and perfectly made!

Thank you so much I will be recommending you to my friends in the future!

Best wishes, Alexandra Lejda"

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